Shipping policy
All pieces are carefully packaged and shipped via USPS (unless otherwise requested). While we regularly stock many styles, others need to be pushed into production so please allow 72 hours for order processing and production. This time does not include the shipping time. Once your order ships, you’ll receive an email with tracking information.
*All shipping methods and costs are calculated based upon location.
USPS Ground Advantage
UPS Ground
UPS 2nd Day Air
UPS Next Day Air
UPS Worldwide Expedited (Canada, Mexico, Australia, United Kingdom and India)
Please contact us for other shipping methods if needed.
FREE SHIPPING ON DOMESTIC* U.S. ORDERS OVER $100
*excludes Alaska, Hawaii, all U.S. Territories, and international shipments
*excludes fine jewelry
*automatically applied at checkout
*For all other international shipping outside of above countries, please contact us for a custom shipping quote. International customers are responsible for all taxes and duties. International orders are final sale.
LOCAL PICKUP
For San Diego Local Pickup: You will receive an email as soon as your order is ready for pickup. Pickup is at our office located in Kearny Mesa, San Diego (92123). Our hours for pickups are Monday-Friday from 10am-4pm. Please let us know at least an hour in advance when you are coming to pick up your order via phone call. 858.245.0238
PERSONALIZED ORDERS
*Some personalized pieces can have up to a three week turnaround time, not including shipping. Please see product listings for production times for all personalized styles. Thank you for your patience while we create these special one of a kind personalized pieces just for you!
FINE JEWELRY SHIPPING
To ensure a secure delivery, we ship all fine jewelry pieces via UPS with tracking, insurance, and signature confirmation. For international shipping inquiries and custom international shipping quotes, please reach out to our team at orders@setandstones.com.
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Feel free to reach out to our customer service team with any questions or concerns.
858.245.0238 / orders@setandstones.com